[Check In Posts]

I’ll be writing a few Check In Posts this month. These will be the half time show before the conclusion of the Mistruths of the Mind series. The intention of the Check In Posts will be to, from time to time, share some short procedural information. In SCUBA diving, it’s standard safety procedure to make …

Summer Work that Lasts a Lifetime

Way back when, having a job seemed like going to school. You perhaps didn’t want to go, but everyone did. Now, finding a job can be a privilege, much like the parking space in front of the building. So what’s the deal? Getting hired is difficult to do these days for several reasons. People immediately …

Organizational Interaction with Technology

Technology interaction is in everyday life – though it is obvious, it does not permeate understanding across organizational functions. Everyone drives a car. We depend on this technology to KEEP US ALIVE! We don’t think about it, though. Forget safety features. The basics play probably the most important role. We rely on the explosive gasoline in the …

Customer Service Stories – A Mixed Bag

There are enough horror stories about bad customer service already. Pointing the spotlight on certain instances does, sometimes, prod companies to improve. At the very least, it lets customers know they’re not alone in their dissatisfaction. But what about good customer services stories? Sure, there are some. The problem with good customer service stories is …

Post-holiday Joy

Holiday depression comes in two forms: Ante-holiday and Post-holiday. Post-holiday depression is usually caused by not getting what you’d hoped for. It’s amazing that companies, leaders, and employees don’t suffer from post-holiday depression all year long! While the let-downs in the business world pile up like that stack of unworn red sweaters in your closet, …

Three Resolutions You Can Actually Keep

Companies, like individuals, promise themselves that, despite the past, this year will be different. Changes will be made, improvements realized, and successes earned like never before. Whether it’s losing weight or increasing sales, we seem to make the same resolutions without actually getting the results. Here are three things that you can promise yourself, and …

Three Ways to Get the Boss to Try It Your Way

You know how you are smart and insightful, and how your boss is myopic and disconnected? Don’t you want to know how to “manage up” so she’ll finally do things the right way – your way?! Here are three tricks that may work for you. 1. Use the first rule in advertising: repetition. Let’s put …

The Top 10 Business Mistakes, Part 1 (#1-#5)

1 – Letting ego control the decision making process. You win some, you lose some. Keep an even keel by not becoming emboldened by your victories or vengeful for your failures. Each decision is fresh and unique, like customers and employees. Ulterior motives and politicking don’t result in long-term business benefits. Yes, staying motivated and …